Guided Group Tours Reservations
(part 1 of 4)Please select the tour, the date, and the number of tickets for each tour and category you want to book.
CANCELLATION POLICY - GUIDED TOURS
In case of cancellation, please contact us.
If the cancellation is made at least 4 days before the day of the tour, the cancellation penalty is equal to 30% of the gross total.
For cancellations that are made from 3 days prior the day of the tour, the penalty charge will be equal to 100% of the gross total (the price paid is NON REFUNDABLE).
PLEASE NOTE:
The confirmed time is not always the same time you requested; the museum automatically confirms the closest available time on the same date if requested time is sold out.
As soon as we receive your booking request, your tour will be booked. Confirmation is subject to availability. If availability is confirmed, the original voucher will be emailed to the email address you provided, so be sure to insert it correctly. The original voucher is the only recognized document to join the tour.
The procedure may take a few hours. In case the order is submitted on a saturday, after 12,00 pm or on a Sunday, vouchers will be sent on Monday morning. In case the order is submitted after 6.00 pm (Italy time), the voucher will be sent the morning after, except for Saturday afternoon. In this last case the voucher will be sent on Monday morning anyway.
If you do not want to send your booking request by email, please print and send the form you find on the 3rd page by fax to Tuscanyall.com s.r.l. 0039/055/7193507 with your credit card details (number, expiration date, card owner's name or with a copy of a Bank transfer). Please note: the owner of the card must sign the form to authorize the charge.
