Museum Reservations
(part 1 of 4)
Please select the museum, the date, and the number of tickets for each museum and the category you want to book.
Borghese Gallery: the museum applies a surcharge for groups of more than 7 people with a guide or companion, in this case, please contact us to book the tickets.
Rates include tickets, pre-sale fees and online service fees.
HOW TO CHOOSE THE CORRECT TICKET (NOT VALID FOR VATICAN MUSEUMS AND GUIDED TOURS)
Reduced price tickets (just for European Union citizens) - Not valid for the Vatican Museum
- Between the ages 18 and 25 (the person has to be under the age 25. If the person is 25 or older a full price ticket is required)
Free tickets - Not valid for the Vatican Museum
- children under 18 years of age
People with disabilities and their companion are eligible to a free ticket, providing that they have valid medical documentation of the disability - NO RESERVATION NEEDED.
Note: Online fees, presale fees and eventual temporary exhibition fees are always due.
CANCELLATION POLICY - STATE MUSEUMS - TICKET RESERVATION
NO EXCHANGE, REFUND OR CANCELLATION OF TICKETS IS ALLOWED.
CANCELLATION POLICY - GUIDED GROUP TOURS
If the cancellation is made at least 4 days before the day of the tour, the cancellation penalty is equal to 30% of the gross total.
For cancellations that are made from 3 days prior the day of the tour, the penalty charge will be equal to 100% of the gross total (the price paid is NON REFUNDABLE).
PLEASE NOTE:
The confirmed time is not always the same time you requested; the museum automatically confirms the closest available time on the same date if requested time is sold out.
As soon as we receive your booking request, your tickets will be booked. Ticket confirmation is subject to museum availability. If availability is
confirmed by the museum, the original voucher will be mailed to the email address you provided, so be sure you insert your email address correctly.
The original voucher is the only recognized document accepted at the museum entrance.
The procedure may take a few hours. In case the order is submitted on Saturday, after 12,00 pm or on Sunday, vouchers will be sent on Monday morning. In case the order
is submitted after 6.00 pm (Italy time), the voucher will be sent the morning after, except for Saturday afternoon. In this last case the voucher will be sent on Monday
morning anyway.
TuscanyAll is not responsible for eventual changes or cancellations to the programs offered. For the State Museum in Rome, a service charge is added to the price of each ticket purchased online through TuscanyAll. For the Vatican Museums in Rome, a service charge equal to € 8.50 is added to the price of each ticket purchased online through TuscanyAll.
There is a service charge for every further modification of your reservation.
Please note you'll be asked to show an identification document at the museum entrance, especially if you have booked reduced price tickets or free tickets.
If you do not want to send your booking request by email, please print and send the form you find on the 3rd page by fax to Tuscanyall.com s.r.l. 0039/055/7193507 with your credit card details (number, expiration date, card owners' name or with a copy of a Bank transfer). Please note: the owner of the card must sign the form to authorize the charge.
